Privacy policy

 

Privacy Policy

1. Introduction - Who are we

Ninamedia Kliping Ltd ("Ninamedia", "our", "us" or "we") is committed to protecting the privacy and confidentiality of the Personal Data we hold about you. We undertake to respect applicable data protection legislation, specifically Regulation 2016/679 (GDPR) and the Serbian Law on Personal Data Protection. This statement applies when Ninamedia acts as a data controller, determining the purposes and means of processing personal data collected via our website, applications, and services.

2. Which Personal Data do we collect?

We collect and process various categories of information depending on your relationship with us. We collect your name, email address, and other contact details provided when you contact us, subscribe to our newsletter, or request a download. We also process identification details such as age, date of birth, and identification documents when required for contractual or recruitment purposes. Electronic identification data including browser type, IP address, user ID, geographic location, and actions performed on our webpage are collected automatically via cookies and web beacons. When you login with your Facebook account, we collect your name, profile picture, and email address as permitted by the permissions you grant through the Meta platform. Additionally, we process work-related details such as CVs, education, professional skills, and social media profiles provided during job applications.

3. Why and how do we use your Personal Data?

We use your data only for specified and legitimate purposes. This includes operational purposes such as administering our website, managing job applications, and maintaining security and risk management. We also use data for business purposes like providing products and services, managing contracts, and conducting research or statistical analysis. Commercial purposes include direct marketing, such as sending newsletters or company updates, provided you have given explicit consent.

4. Legal Grounds for Processing

Ninamedia processes your Personal Data based on several legal grounds. Some processing is based upon your explicit consent, which you can withdraw at any time. We also process data based on our legitimate interests, such as defending and prosecuting legal claims and rights. Processing may be necessary for the performance of a contract to which you are a party or in order to take action upon your request to enter into a contract. Finally, we may process your data when we have a legal obligation to do so.

5. Cookies and Tracking Technologies

Cookies are small files that a website transfers to your computer's hard drive through your web browser (if you allow) that enable the site to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process information on your dashboard, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and interaction so that we can offer a better experience in the future.

We may contract third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can configure your browser to warn you each time a cookie is being sent, or you can turn off all cookies via your browser settings. Note that if you disable cookies, some of our services may not function properly.

6. Service Providers

We may employ third party companies and individuals to facilitate our Service (service providers), to provide the Service on our behalf, to perform related services, or to assist us in analyzing how our Service is being used.

These third parties may have access to your Personal Data solely to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared only with other Google services. Google may use the collected data to contextualize and personalize the ads on its own advertising network.

You can choose not to have your activity tracked by Google Analytics with the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics JavaScript from sharing information with Google Analytics about your visit activity on the site.

For more information about Google's privacy practices, please visit Google's Privacy & Terms site: https://policies.google.com/privacy

Facebook and Instagram

Our Service allows you to connect your Facebook and Instagram accounts to analyze data. We use the Meta Platform APIs to collect this data.

Once you are using this service, you will be adhering to the Meta Terms of Service (https://www.facebook.com/terms.php) as well as Meta's Privacy Policy (https://www.facebook.com/privacy/policy/).

The information stored by Ninamedia will not be shared with third parties.

To revoke permissions, users can disconnect the network via Settings > Integration Settings within our platform, or remove access from the Facebook Settings Panel (Settings & Privacy > Settings > Business Integrations).

X (formerly Twitter)

Our Service allows you to analyze publicly available data from X. We use the X API to collect this data. No account connection is required to access public data.

For more information about X's privacy practices, please visit: https://x.com/en/privacy

YouTube

Our Service allows you to analyze publicly available data from YouTube. We use the YouTube API to collect this data. No account connection is required to access public data.

For more information about Google's privacy practices, please visit: https://policies.google.com/privacy

Postmark

We use Postmark as our email delivery service provider. Postmark processes email addresses and email content solely to deliver transactional emails on our behalf, such as account notifications and password resets.

For more information about Postmark's privacy practices, please visit: https://postmarkapp.com/privacy-policy

7. Data Security and Retention

Ninamedia takes the security of the Personal Data we process seriously and has implemented appropriate technical and organizational measures to protect it from unauthorized access. These safeguards include SSL encryption, firewalls, and strict access controls to prevent unauthorized use.

We retain Personal Data for the following periods:

Account data: For the duration of your account plus 2 years after closure

Job application data: 1 year after the recruitment process ends

Marketing data: Until you withdraw consent

Legal/compliance records: As required by applicable law

You may contact us for more details about retention periods for specific data categories.

8. Your Rights

The GDPR and Serbian law provide you with certain rights in relation to your Personal Data. You have the right of subject access to have access to your Personal Data held by Ninamedia. You can ask us to have inaccurate Personal Data corrected through your right to rectification. You have the right to erasure, also known as the right to be forgotten, to ask us to erase Personal Data in certain circumstances. The right to portability allows you to ask us to transmit your Personal Data to a third party electronically. Finally, you have the right to object to any processing justified on "legitimate interests" or to object to direct marketing at any time.

9. Third-Party Data Deletion

If you have connected your account using a third-party service (such as Facebook), you may request the deletion of data obtained through that connection.

To remove the connection from within our platform:

Navigate to Settings > Integration Settings and disconnect the relevant third-party service.

To remove our application's access via Facebook:

1. Go to your Facebook Profile's Settings & Privacy

2. Select Settings, then Apps and Websites

3. Find the Ninamedia application in the list and click Remove

To request permanent deletion of any associated data from our servers, please email office@ninamedia.rs with the subject "Data Deletion Request." We will verify your identity and delete the stored data within 30 days.

10. Contacting Us

Should you have any comments or questions about this Privacy Statement or wish to exercise your rights, you may contact us. You can reach Ninamedia Kliping LTD via postal mail at Futoška 71, 21000 Novi Sad, Serbia. You may also contact us via e-mail at office@ninamedia.rs or via telephone at +381 21 475 42 00.

Effective as of May 25, 2018.